Built for hospitality
Running a hospitality business comes with enough to deal with. Your technology shouldn't add to it
Running a hospitality business comes with enough to deal with. Your technology shouldn't add to it
Hospitality technology,
built for Africa.
Mera helps hotels, restaurants, resorts, shortlets, apartments and event spaces use technology to improve their guest experience and make everyday operations easier.
Est. 2026 · Lagos
Built for hospitality operators across the continent
Ocean View
Aurora Resorts
Palm Grove
Sahel Suites
Kilifi Table
Serengeti Camp
Casa Marrakech
Baobab Lodge
Ocean View
Aurora Resorts
Palm Grove
Sahel Suites
Kilifi Table
Serengeti Camp
Casa Marrakech
Baobab Lodge
8+
Hospitality segments
Hotels, resorts, restaurants, cafés, apartments, shortlets, tour operators, event venues.
1
Connected platform
Every product plugs into one architecture so operations don't fragment as you grow.
100+
Client threshold
We only turn a service into a product once three or more clients ask for the same thing.
What we do
We build technology around the way hospitality businesses actually work
Digital Presence & Booking
We build websites and digital experiences that help your business get discovered, take bookings and give guests the information they need.
Guest Experience
Make it easier for guests to get answers, make requests and interact with your business without putting everything on your staff.
Hospitality Software
We build tools that help with everyday operations, from guest communication to ordering and more.
Grow with clients
Most operators start with a website, and stay for the ecosystem.
First the site. Then the concierge. Then QR ordering. Then housekeeping, analytics, revenue. One relationship, one platform, evolving as your business does instead of stitching a dozen disconnected tools together.
Products · Monthly subscription
One platform.
Every property.
01 · Live
24/7
Guest support
Mera Concierge
A concierge that never sleeps.
24/7 AI guest assistant on WhatsApp and your website. Answers questions, handles requests, escalates only when a human is needed.
Explore Concierge
02 · Live
22%
Avg. spend lift
Mera QR
From table to kitchen in one scan.
Scan-to-order menus with real photos. Live kitchen dashboard. Payments, tracking and analytics built in.
Explore QRA pilot in progress
“The concierge answers questions our front desk used to repeat all day, check-in times, breakfast hours, spa bookings. Guests get instant answers on WhatsApp. My team can finally focus on people standing in the lobby.”
72%
Guest questions resolved by AI
6 hrs
Front-desk time saved daily
4.9★
Google rating, up from 4.6
Featured Content
Notes on building
for hospitality.
Point of viewIn progress
Why African hospitality shouldn't wait for global software to arrive.
Booking platforms take 15–25% of your revenue. AI concierges cost $2K a month elsewhere. There's a better way, built here, priced for here.
Learn more
ProductNew
WhatsApp is the fastest guest channel you'll ever run.
Every hotel already tells guests to message on WhatsApp. Mera makes that channel work 24/7 without another staff hire.
Learn more
PlaybookComing soon
The 3-client rule as how we decide what to turn into a product.
Every SaaS we build starts as service work. When three or more clients ask for the same solution, we standardize it.
Learn moreLet's talk
Want to see how Mera could work for your business?
Book a quick demo and we'll show you what we can build for your property.